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About
us.
Ebizznetonline.com
is a Sri Lankan based company that focuses on web hosting services.
We are dedicated to providing quality services, at prices affordable
by anyone.
Commitment to customer satisfaction.
Our number one goal is customer satisfaction. Our team works
together to make that possible. Whether it's walking you through
a domain transfer or account setup, or troubleshooting a difficult
CGI script, we'll do what it takes to keep you happy. We offer
a complete online Knowledge Base, documenting just about everything
we offer. If you can't find it there, our Customer Care team
would be more than happy to help you. In addition, if you ever
encounter unsatisfactory customer service, please voice your
complaints to our group supervisor. We will always strive for
the betterment of our primary goal: true customer satisfaction.
We understand that our true concern for our clients is something
that competitors are lacking.
Full Control.
You manage all aspects of your account 24 hours a day, 7 days
a week. By the click of a mouse, you can administer your disk
storage, email accounts, directories, cgi-bin, and all the special
features that we offer you. Some of such special features include
your resource meter and site statistics. You can even add additional
features to your account instantaneously, as you need them.
You will never have to wait for us to add things like additional
email accounts, mailing lists, hit counters, or even additional
sub-domains!
Fast setup and considerate billing.
We accept any credit or check card with the VISA, MasterCard
or Discover logo. Using our secure server, you can submit your
confidential billing information to us without having to worry
about your details going astray. We use tried and true technologies,
along with added security measures, to keep your data safe.
When you sign up, your account will be created within the same
day, allowing you to work right away (barring any financial
issues). We send you prompt notices for successful billing on
your card, when credit card is near expiration and as new orders
are made -- all to make billing as painless as possible for
you.
Low-Site:Server ratio.
With high performance servers and a low site-to-server ratio,
your site will load fast even during peak usage.
Connectivity.
Our servers are connected to multiple Internet backbones, ensuring
that our servers are in close proximity to you and your visitors.
Because we are connected directly to one of the largest backbones,
your website will always be available and fast for visitors
to visit.
Reliable.
All our servers and the components that make up our network
are monitored 24 hours a day, 365 days a year. In the event
of an unscheduled outage, be it a component failure, software
crash or connectivity disruption, our monitoring system will
immediately notify an engineer. At the same time our systems
will attempt to fix the problem automatically, be it diverting
our connectivity over a redundant circuit or restarting a failed
service. This pro-active monitoring allows us not only to promise
our customers up-time, but to also deliver on this promise.
Reliability doesn't stop there. We understand that it is crucial
to only use reliable and scaleable hardware which is why we
only use the highest quality servers for all Web and e-mail
serving. Our network uptime has constantly been above the industry
margin with an aggregate monthly availability of 99.9%. |
